Dr. Hwa-Wei Lee: Course Materials

Management and Leadership
Readings
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Date and Time	Topic
Tuesday 7/22 10:30 am - 12:00 noon	Achieving Library Excellence: Employing Modern Management Principles and Practices PowerPoint in PDF
Thursday 7/24 4:00 pm - 5:00 pm	The Power of Library Fundraising PowerPoint in PDF
Wednesday 7/23 10:30 am - 12:00 noon	Becoming a Leader — Set Personal Career Goals and Develop Core Competencies! PowerPoint in PDF

Class Descriptions/Objectives

Achieving Library Excellence: Employing Modern Management Principles and Practices

The presentation will focus on the progression of four best-known modern management principles and practices in libraries. They are Management by Objective (including Strategic Planning), Participative Management, Total Quality Management, and Knowledge Management (including the differentiation between information management and knowledge management). All these four inter-related and mutually complementing management tools, when carefully planned and implemented, can help libraries in all types and sizes to achieve excellence in management.

Through presentation, discussion, and group assignment, all participants are expected to gain a better understanding about the basics of these four management principles and practices and learn how they can be applied in daily library operations for best results.

Course Contents

Four modern management practices:

Management by objectives, including strategic planning
Participative management
Total quality management
Knowledge management

Management by objectives:

Major functions of MBO
MBO and strategic planning
Three keys to strategic planning
Strategic planning vs. traditional planning

Participative management:

Reasons for participative management
Goals of participative management

Democratization of management
Making the organization transparent
Humanization of the organization

Total quality management:

American pioneers of TQM
Deming’s 14-point system
Juran’s 10 steps to quality improvement
Key concepts of TQM
TQM checklist for your library

Knowledge management:

Key questions faced by librarians in the knowledge age of the 21st century
The process of knowledge creation
Difference between information and knowledge
Difference between explicit knowledge and tacit knowledge
What is knowledge management?
Similarities between IM and KM
Differences between IM and KM
Knowledge resources management and challenges

Class Schedule and Assignments: This 90-minute course will include lecture and discussion. Participants are encouraged to review the assigned readings both before and after the class. As a part of the class assignment, participants will be divided into three groups, each to prepare an outline of a brief strategic plan for a Chinese or East Asian collection department. The strategic plan should have the following sections:

Environment Scan

Internal strengths and weaknesses
External threats and opportunities

Mission Statement
Strategic Goals and Objectives

Collection development and management
Reader services
Research activities
Outreach programs
Management issues

Action Plans

These three strategic plans will be posted online for review and discussion.

The Power of Library Fundraising

This class will focus on the importance of library fundraising, the necessary preparation, the types of fundraising activities, the variety of gifts, the general rules, and the ten basic fundraising principles. Through the PowerPoint presentation, all participants are expected to learn the basics of library fundraising and be able to undertake fundraising actions for his/her department/collection.

Course Contents

How much have Americans given to charity in the past five years?

Types of library fundraising:

Annual giving
Capital campaign

The three common rules

The rule of thirds
The lopsided ratio
The importance of individual donors

Types of gifts

Cash, stocks, or bonds
Matching gifts
In-kind gifts
Planned giving

Ten basic principles for successful fundraising

Develop a positive image
Find the right market niche
Pick the best leadership
Target prospects carefully
Face the costs realistically
Concentrate on relationships
Make the request
Listen and be patient
Support the cause yourself
Never forget a donor

Accountability

Class Schedule and Assignments: This is a 60-minute class. In addition to the lecture, participants are encouraged to share their own experience in fundraising and participate in class discussion.

Becoming a Leader — Set Personal Career Goals and Develop Core Competencies!

This presentation will include common attributes of goals, setting personal career goals, overcoming racial barriers and stereotypes, valuing diversity in the workplace, and developing core competencies in leadership.

Course Contents

Importance of having goals

Common attributes of goals

Overcoming barriers

The effect of "Glass ceilings"
Racial stereotypes
Different cultural values

Developing core competencies

Communication skills

Target communication
Write with purpose

Interpersonal skills

Build and maintain relationships

Analytical skills

Foster continuous improvement
Act decisively

Leadership skills

Motivate performance
Lead others
Manage conflict
Embrace diversity/diverse thinking
Thinking systematically

Personal characteristics

Foster integrity/honesty
Promote a service orientation

Be all you can be — becoming a leader!

Class Schedule and Assignments: This 90-minute course will include lecture and discussion. Participants will be asked to write down their career goals, both short and long range, and discuss in class how each of them plans to achieve these goals.

Readings, Materials:

Achieving Library Excellence: Employing Modern Management Principles and Practices

Books:

Drucker, Peter Ferdinand. People and Performance: the Best of Peter Drucker on Management. Boston, Mass.: Harvard Business School Press, 2007. 317 p.

Evans, James Robert. Qualilty and Performance Excellence: Management, Organization, and Strategy. 5^th ed. Mason, OH: Thomas Business & Economics, 2008. 502 p.

Lee, Hwa-Wei 李华偉. 现代化图书馆管理 On Modern Library Management. Taipei 台北: San Ming Book 三民书局, 1996. 257 p. (In Chinese)

Lee, Hwa-Wei 李华偉, Dong, Xiaoying 董小英 and Zuo, Meiyun 左美云. 知识管理的理论与实践 Knowledge Management: Theory and Practice. Beijing 北京: Huazhi Publishing House 华艺出版社, 2002. 471 p. (In Chinese)

Matthews, Joseph R. Strategic Planning and Management for Library Managers. Westport, Conn.: Libraries Unlimited, 2005. 150 p.

Stueart, Robert D. and Moran, Barbara B. Library and Information Center Management. 7th ed. Westport, Conn.: Libraries Unlimited, 2007. 492 p.

Wallace, Danny P. Knowledge Management: Historical and Cross-Disciplinary Themes. Westport, Conn.: Libraries Unlimited, 2007. 235 p.

Articles:

Abram, Stephen. "Post information age positioning for special librarians: Is knowledge management the answer?" Information Outlook (June 1997), pp. 20-21.

Duffy, Jan. "Knowledge management: to be or not to be?" Information Management Journal, v.34 no.1 (Jan.2000), pp. 64-67.

Lee, Hwa-Wei. "Knowledge Management and the Role of Libraries in the New Century," (PDF) Published in 展望二十一世纪論文集 Prospects of the 21st Century. Taichung, Taiwan: Feng Chia University and Liao Ying-Ming Cultural and Educational Foundation, 2000. pp. 397-436.

Lee, Hwa-Wei. "Does Library have a Role in Knowledge Management?" paper presented at the 12th International Conference on New Information Technology, May 29-31, 2001, Beijing, China. Published in its Proceedings, Global Digital Library Development in the New Millennium, edited by Ching-Chih Chen, Beijing: Tsinghua University Press, 2001. pp. 145-152.

Lee, Hwa-Wei. "Strategic Direction of Libraries in Knowledge Management," New Technology of Library and Information Service, No. 93, 2002 Annual. pp. 13-17.

Na-Lamphun, Ratana and Hwa-Wei Lee. "Focusing on Information and Knowledge Management: Redesigning the Graduate Program of Library and Information Science at Chiang Mai University" (PDF), Information Development, V. 18 No.1 (March 2002), pp. 47-58.

Lee, Hwa-Wei. "Who Should be in Charge of Knowledge Management, Librarians/Libraries or Someone Else?" Journal of Academic Libraries (大学图书馆学报), V. 20, No. 5 (2002 Special Issue), pp. 79-84. Paper presented at the International Conference on Current Situation and Future Trends of Digital Library Development, October 23-25, 2002, Beijing, China, in celebration of the centennial of the Peking University Library.

Web Sites:

Webcast of the Library of Congress on Hwa-Wei Lee’s presentation. May 2, 2008. "Achieving Library Excellence: Employing Modern Management Practices."

The Power of Library Fundraising

Books:

Lee, Hwa-Wei and Hunt, Gary. Fundraising for the 1990s: The Challenge Ahead — A Practical Guide for Library Fundraising: From Novice to Expert. Canfield, Ohio: Genaway and Associates, 1992.183 p.

Swan, James. Fundraising for Libraries: 25 Proven Ways to Get Money for Your Library. New York: Neal-Schuman Publishers, 2002. 409 p. (How to Do it Manual for Libraries.)

Articles:

Hunt, Gary and Lee, Hwa-Wei, "The Ten Principles for Successful Fundraising" (PDF), The Bottom Line, V. 6, No. 3/4 (Winter 1992/Spring 1993), pp. 27-33.

Websites:

Giving USA

Becoming a Leader — Set Personal Career Goals and Develop Core Competencies!

Books:

Hayes, James L. Memos for Management: Leadership. New York: American Management Association, 1983. 161 p.

Lee, Hwa-Wei 李华偉. 现代化图书馆管理 On Modern Library Management. Taipei 台北: San Ming Book 三民书局, 1996. 257 p. (In Chinese)

Walters, J. Donald. The Art of Leadership. New York: MJF Books, 1987. 136 p.

Wu, Frank H. Yellow: Race in America Beyond Black and White. New York: Basic Books, 2002, 399 p.

Instructor Information

Dr. Hwa-Wei Lee
Former Chief of Asian Division, the Library of Congress
Dean Emeritus, Ohio University Libraries
13698 WM Davis Parkway W
Jacksonville, FL 32224
Phone: (703) 919-9005
Email: leeh@ohio.edu

If you have questions, please feel free to contact us at chinlib@u.washington.edu.

Last modified: Thursday July 24 2008