IT Services Usability

By Subjects

Libraries' Website Redesign ('03-'04)

Other Resources

IT Services Usability: Archived Studies

• FAQs/Research Guide
  • Test Plan
  • Executive Summary
  • Full Report
  • Pre-Test Survey
  • Post-Test Survey
• Borrowing/Delivery
  • Test Plan
  • Executive Summary
  • Full Report
  • Pre-Test Survey
  • Post-Test Survey
• Summer 2001: Navigation and Features Online Survey
  • Survey Questions
  • Executive Summary
  • Comments
  • Statistics
• Autumn 2001: Navigation Online Survey
  • Survey Questions
  • Executive Summary
  • Comments
  • Statistics
• Autumn 2001: Gateway Card Sort
  • Test Plan
  • Executive Summary
  • Cluster Analysis
  • Rating Statistics
• Autumn 2001: Gateway Tutorial
  • Tutorial AVI
  • Tutorial Script