| Feature / Ranking | Avg. | SD | User 1 | User 2 | User 3 | User 4 | User 5 |
| Accessibility | 2.4 | 1.67332 | 5 | 1 | 1 | 2 | 3 |
| Borrowing/Delivery | 4.4 | 0.89443 | 5 | 4 | 5 | 5 | 3 |
| By Subject | 3.6 | 1.67332 | 5 | 5 | 3 | 1 | 4 |
| Cascade | 3.0 | 1.58114 | 5 | 1 | 4 | 2 | 3 |
| Connecting | 2.8 | 1.48324 | 5 | 1 | 3 | 3 | 2 |
| Contact Us | 3.2 | 1.09545 | 5 | 3 | 2 | 3 | 3 |
| Course Reserves | 3.4 | 1.51658 | 4 | 1 | 4 | 5 | 3 |
| Current Events | 1.4 | 0.89443 | 3 | 1 | 1 | 1 | 1 |
| Database Selection Wizard | 3.6 | 1.67332 | 5 | 4 | 5 | 1 | 3 |
| Database Tutorial | 3.0 | 1.41421 | 4 | 4 | 4 | 1 | 2 |
| Databases and Catalogs | 4.8 | 0.44721 | 5 | 5 | 5 | 5 | 4 |
| E-Books | 2.4 | 0.89443 | 3 | 1 | 3 | 3 | 2 |
| E-Journals | 3.6 | 1.34164 | 3 | 2 | 5 | 5 | 3 |
| Employment Opportunities | 2.2 | 1.30384 | 4 | 1 | 2 | 1 | 3 |
| Events and Exhibits | 2.2 | 1.09545 | 4 | 1 | 2 | 1 | 3 |
| Fine Assessment Policies | 2.8 | 2.04939 | 5 | 1 | 1 | 5 | 2 |
| Gateway Index | 3.6 | 1.34164 | 5 | 5 | 3 | 2 | 3 |
| Gateway Tutorial | 2.2 | 0.83666 | 2 | 3 | 2 | 1 | 3 |
| General Information | 3.4 | 1.14018 | 5 | 3 | 4 | 3 | 2 |
| Giving to the Libraries | 2.4 | 1.67332 | 5 | 1 | 1 | 3 | 2 |
| Help | 2.6 | 1.51658 | 2 | 5 | 2 | 1 | 3 |
| Highlighted Library Service | 2.0 | 1.73205 | 5 | 1 | 1 | 2 | 1 |
| Image Collections* | 2.25 | 0.95743 | | 1 | 3 | 2 | 3 |
| Interlibrary Loan | 4.0 | 1.00000 | 5 | 4 | 3 | 5 | 3 |
| Libraries and Hours | 3.2 | 1.48324 | 5 | 1 | 4 | 3 | 3 |
| Library Classes | 2.2 | 1.30384 | 3 | 1 | 4 | 1 | 2 |
| Links to Other Libraries | 3.2 | 0.83666 | 3 | 4 | 4 | 2 | 3 |
| My Gateway | 2.6 | 2.19089 | 1 | 5 | 1 | 5 | 1 |
| New Acquisitions and what's on Order | 2.2 | 1.64317 | 5 | 1 | 2 | 1 | 2 |
| News | 1.8 | 0.83666 | 3 | 1 | 1 | 2 | 2 |
| Online/Live Reference Service* | 2.25 | 1.50000 | | 3 | 4 | 1 | 1 |
| Paying Fines Online | 2.8 | 2.04939 | 5 | 1 | 2 | 5 | 1 |
| Reference Tools | 3.2 | 1.48324 | 5 | 3 | 4 | 1 | 3 |
| Renewals | 4.0 | 1.22474 | 4 | 2 | 5 | 5 | 4 |
| Research Guides | 2.8 | 1.30384 | 5 | 3 | 2 | 2 | 2 |
| Search | 5.0 | 0.00000 | 5 | 5 | 5 | 5 | 5 |
| Services for Faculty and Staff | 3.8 | 0.83666 | 4 | 5 | 3 | 4 | 3 |
| Services for Graduate Students | 2.6 | 1.14018 | 4 | 1 | 3 | 2 | 3 |
| Services for Undergraduates | 2.6 | 1.14018 | 4 | 1 | 3 | 2 | 3 |
| Services for Visitors | 2.6 | 1.34164 | 4 | 1 | 2 | 2 | 4 |
| Site Map | 2.4 | 0.54772 | 2 | 2 | 2 | 3 | 3 |
| Staff Directory | 2.2 | 1.64317 | 5 | 1 | 1 | 2 | 2 |
| Starting Points | 2.4 | 1.67332 | 5 | 1 | 2 | 1 | 3 |
| Top 20 Databases | 3.4 | 1.51658 | 3 | 5 | 4 | 4 | 1 |
| UW Libraries Catalog | 5.0 | 0.00000 | 5 | 5 | 5 | 5 | 5 |
| View Your Record | 4.0 | 1.73205 | 5 | 1 | 5 | 5 | 4 |
| | | | | | | | |
| Average Ratings | 2.9891 | 1.27514 | 4.18182 | 2.43478 | 2.97826 | 2.76087 | 2.67391 |
