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Student Technology Consultant (UW Bothell/Cascadia)

Posted 4 August, 2017. Open until filled.

Department:

UW Bothell / Cascadia Community College Library

Job Title:

Student Technology Consultant

Date Posted:

4 August, 2017

Closing Date:

Open until filled

Number Available:

3-5

Rate:

$15.60 per hour.

Hours:

Up to 19.5 hours per week.

Start Date: By Autumn quarter

Duties:

Under the general supervision of Library Technology Services staff, the Student Technology Consultant will:

  • Assist and instruct a diverse community of library users in the use of computer software and hardware, to access Library resources, and complete academic work (for example: Word, Excel, PowerPoint, PDF software, web browsers, scanning, and file transfer applications).
  • Assist in the maintenance of computer workstations in the Bothell Campus Library's Information Commons, computer classrooms and common areas.
  • Provide in-person and telephone technical support for on and off-campus access to resources, including the UW Libraries UW NetID authenticated online resources.
  • Circulate, re-image, and assist in the maintenance of circulating laptop computers, and other duties as assigned

Required Qualifications:

  • Must have a strong commitment to providing high quality customer service.
  • Experience using the internet to connect to web resources and cloud services.
  • Familiarity with Microsoft Office including Word, Excel, and PowerPoint.
  • Must be able to communicate clearly both in person, over the phone, and in writing.
  • Willing to learn about the UW Bothell / Cascadia College co-located campus and its resources.
  • Ability to learn new software and adapt to the changing needs of the Campus Library and Information Commons.

Desired Qualifications:

  • Ability to resolve computer hardware/software/connectivity problems.
  • Experience working independently and collaboratively to resolve issues, and provide support.
  • Experience using Windows PC's and laptops, as well as some familiarity with Apple computers.
  • Familiar with the UW Bothell / Cascadia College co-located campus and its resources.

Other Details:

This position is open to students enrolled in degree programs at either Cascadia College or the UW. Work Study students are eligible and encouraged to apply.

Work location for this position is at the Campus Library on the UW Bothell / Cascadia College co-located campus in Bothell, Washington. The Library features more than 180 computers, most with Microsoft Office, Internet access, and other programs and applications to support student and faculty research. In addition, there are several scanning workstations, an adaptive technology workstation, and a fee-based print service. This position will work closely with other Library staff to provide service in support of UW Bothell and Cascadia College students research, writing, and presentation needs.

Applications for open positions are required, and must be submitted online, which requires a current student UW NetID. If you are unable to complete the online application for an open position, contact a staff member in the Campus Library. A resume may also be submitted with your application.

For additional questions, contact Library Technology Services at 425.352.3450 or email uwblts@uw.edu

Application Process:

  1. Complete a UW Libraries student job application form. To ensure compatibility and consideration, complete the application form using Adobe Reader (some programs, including versions of Mac Preview, are not fully compatible with PDF forms).
  2. Submit the following items by uploading them to the Library student employment online dropbox:
    • Application form
    • Resume (optional)

*Cascadia Students: If you don't have a UW NetID, first get a UW NetID.

Selected applicants will be contacted for an interview.

For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Employment Services Manager, UW Libraries:
Erik Dahl
206-685-1820
eadahl@uw.edu