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Health Sciences Library Learning Commons and Systems Specialist

Open until filled. Posted 20 April, 2018

Department:

Health Sciences Library (HSL) Learning Commons

Job Title:

HSL Commons & Systems  Student Specialist

Date Posted:

20 April, 2018

Closing Date:

Open until filled

Number Available:

1

Rate:

$15.60 per hour

Starting date: To be determined (late spring or early summer)

Hours:

10-19.5  hours per week.

Monday - Friday 8am - 5pm, specific schedule to be determined.

Duties:

  • Monitor and respond to Help Desk tickets for computing assistance for more than 200 public, lab, and staff computers.
  • Install hardware, software, and repair/replace computer components.
  • Deploy images on public machines and repair / reimage staff machines as needed.
  • Configure and troubleshoot various Windows applications.
  • Assist HSL Systems and Commons with projects, as needed.
  • Other duties as assigned.

Required Qualifications:

  • Computer hardware knowledge and troubleshooting skills.
  • Proficient with Windows OS versions 7 and 10, and Mac OS X.
  • Proficient in MS Office productivity applications (Office 2013 and/or 2016 preferred).
  • Ability to understand and explain complex computing issues and procedures in writing and in person.
  • Demonstrated commitment to customer service.
  • Candidate must be self-motivated with a desire to learn and contribute.
  • Must be able to multitask and work independently with minimal supervision.
  • Ability to lift/move 40 lbs.

Desired Qualifications:

  • Experience with PowerShell.
  • Experience with Windows deployment tools such as Deployment Image Servicing and Management (DISM), Sysprep and Windows PE.
  • Macintosh support experience including software installation, troubleshooting, imaging, and deployment.

Application Process:

  1. Complete a UW Libraries student job application form. To ensure compatibility and consideration, complete the application form using Adobe Reader; some programs, including versions of Mac Preview, are not fully compatible with PDF forms.
  2. Submit the following materials by uploading them to the Library student employment online dropbox.
    • Application form
    • Cover letter
    • Resumé

Selected applicants will be contacted for an interview.

For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
Erik Dahl
206-685-1820
eadahl@uw.edu