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Public Services Assistant - Special Collections

Posted 17 July 2017. Closes 10 August 2017.



Special Collections (Suzzallo/Allen Libraries)

Job Title:

Public Services Assistant

Date Posted:

17 July 2017

Closing Date:

10 August 2017, 11:45pm

Number Available:



$15.00 per hour


10-15 hours per week

Mon, Tues, Thurs, Fri between 9:30am-5pm; Wed between 9:30am-8pm; exact schedule to be arranged.


      Public Services Assistants greet and register researchers and check them out of the unit, providing general information about library policies, services, and procedures. They also provide a front line of security and visitor assistance for Special Collections, and work closely with reference staff to assist visitors with the handling of research materials. Regular duties include:

      • Retrieving and shelving books, manuscripts, maps, architectural drawings, photographs, and other materials.
      • Photocopying/scanning library materials for users and staff according to time and delivery requirements.
      • Answering phone lines and directing calls
      • Accepting payment by credit card or check
      • Assisting in the opening and closing of the unit
      • Data entry
      • Other duties as assigned.

        Required Qualifications:

          • Must be able to lift 40 pounds regularly and push heavy, loaded carts
          • Able to climb step stools/ladders
          • Comfortable with offering assistance to library visitors and able to explain unit procedures both in person and over the phone
          • Available to continue working through the 2017-2018 academic year

            Desired Qualifications:

              • A positive attitude and a team work approach, and also maintain a high degree of personal responsibility and accountability
              • Punctual
              • Excellent communication and problem solving skills are important, plus an aptitude for accuracy and detailed work
              • Strong interpersonal skills and a commitment to providing good service
              • Previous relevant work experience: library, office, retail, service position, etc.

                Application Process:

                1. Complete a UW Libraries student job application form. To ensure compatibility and consideration, complete the application form using Adobe Reader (some programs, including versions of Mac Preview, are not fully compatible with PDF forms).
                2. Submit the following by uploading them to the Library student employment online dropbox:
                  • Application form
                  • Cover Letter
                  • Resume

                Selected applicants will be contacted for an interview.

                For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
                Erik Dahl