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Student Reference Specialist - Research Commons (Suzzallo/Allen Libraries)

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Posted 15 April, 2014. Closes 12 May, 2014.


Research Commons, Suzzallo-Allen Libraries

Job Title:

Research Commons Student Reference Specialist

Date Posted:

15 April, 2014

Closing Date:

12 May, 2014

Number Available:



$11.15 per hour


10 - 19.5

Start Date: 15 September, 2014


Working under the general supervision of the Research Commons Librarian, each of the Research Commons Graduate Student Reference Specialists will do some combination of the following duties:

  • Assist in the development and coordination of interdisciplinary research-focused programs, including: the Scholars Studio: Research @the Commons series, the Collaborating with Strangers® on Research at UW Workshop series, and a Dissertation Boot Camp event.
  • Provide citation management support to members of the UW academic community. Support includes reference consultations in person and online, and the delivery of workshops and webinars.
  • Assist in the development, implementation and documentation of multiple assessment efforts in the Research Commons, including surveys, interviews and headcounts.  Compile data and write reports on assessment outcomes.
  • Promote and market Research Commons programs, services and space to graduate students and other stakeholders using traditional communication and social media tools. Actively seek out student organizations and campus units for communicating about the Research Commons program and space. Communicate with Libraries and campus partners regarding Research Commons promotional efforts.
  • Assist with updates and a potential redesign of the Research Commons website. Work to identify new and existing research tools for scholarly use and incorporate these into website redesign. Assist with website usability testing.
  • Provide ongoing, consistent updates to online calendars, digital signage, and room reservation systems to reflect Research Commons events and services.
  • Staff the Research Commons Help Desk, providing technology and information assistance to members of the UW community.
  • Participate in regularly scheduled team meetings and on related committees and projects with partner units.
  • Complete or contribute to other projects as assigned.

      Required Qualifications:

      • B.A./B.S. degree
      • Current enrollment in a graduate program at the University of Washington
      • Evidence of excellent communication, listening, and interpersonal skills
      • Evidence of time management skills and attention to detail
      • Ability to work independently and in a collaborative team environment
      • Strong interest in informal learning spaces. Passion for fostering interdisciplinary collaboration and research support in academic libraries
      • Ability to learn new technologies quickly
      • Strong public service orientation
        Desired Qualifications:

        We encourage graduate students with one or more of the following qualifications to apply. We are seeking to assemble a team that collectively embodies the following skills:

        • Experience using social media for outreach and communication
        • Experience providing in person or online instruction
        • Familiarity with citation management tools
        • Experience creating and editing dynamic content on the web
        • Experience with data analysis and assessment methodologies (creating and administering surveys, data analysis using Microsoft Excel, etc)
        • Experience facilitating collaborative discussion
        • Graphic design skills for print and online media creation
        • Knowledge of basic audiovisual equipment used for presentations
        • Experience providing public service in a library setting, in person and online
        Other Job Details:

        The UW Libraries Research Commons, located on the ground floor of the Allen Library South, is a non-traditional library space designed to promote collaboration and interdisciplinary exchange. We provide research support through workshops and consultations, and host a series of programs that help UW students and faculty connect and learn from research outside their own field.

        We are looking to build a small team of graduate students to help support our interdisciplinary space and programming in the 2014-2015 academic year. Want to be part of interdisciplinary research conversations on campus? Interested in higher education and the future of academic libraries? Want to help develop a user-centered program of events and support for UW students? Have ideas for fostering research conversation and collaboration? Apply to be a Research Commons Student Reference Specialist!

        We are looking for graduate students with exceptional communication skills, time management skills and a passion for fostering research conversation to participate as a member of our team.

        For more information about the Research Commons, visit our website and blog.

        Application Process:

        1. Complete a UW Libraries student job application form. To ensure compatibility and consideration, complete the application form using Adobe Reader (some programs, including versions of Mac Preview, are not fully compatible with PDF forms).
        2. Submit the following materials by uploading them to the Library student employment online dropbox:
          • Application form
          • Cover letter
          • Resume

        Selected applicants will be contacted for an interview.

        For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
        Erik Dahl