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Delivering Success: 2014 - 2017 Strategic Plan

The University of Washington Libraries is an international leader in imagining, creating, and realizing the promise of the 21st century academic research library. Our mission to advance discovery and connect people with knowledge remains constant. We recognize that the unprecedented technological, demographic, and economic challenges facing higher education and academic libraries demand transformational change and new models of service. New tools now available enable us to meet changing scholarly and learning needs and find efficiencies.

Strategic Directions

Our Strategic Directions are based on assessment of user and institutional needs, a multi-institutional approach to providing world-class collections and services, and investment in staff resources. The first four serve as our four cardinal points as we move ahead. The fifth one highlights the importance of developing and investing in staff resources and new ways of working; it underlies and enables the other Strategic Directions.

 

Collections & Access
Books and Computer
Research & Scholarship
Beakers
Teaching & Learning
Mortar Board
Engagement & Community
Handshake
Organization & Effectiveness
People

Strategic Mindset: Assessment / Collaboration / Diversity / Efficiency / Public Good / Staff Expertise

Mission

The University of Washington Libraries advances discovery and enriches the quality of life by connecting people with knowledge.

Vision

The University of Washington Libraries will accelerate inquiry, creativity, and learning for global impact and the public good. We will advance student success, catalyze world-class research, amplify the diverse voices of our communities, and empower faculty, staff and students to experiment fearlessly and create new knowledge.

Values

User Centered

We align our services and programs with the needs of our communities and strive to create shared ownership of the Libraries.

 

We do this by:

  • Applying user-centered and universal design principles to our services, spaces, and resources;
  • Creating systems, procedures, and policies that are intuitive and accessible to all;
  • Using assessment intentionally to understand user needs and gather actionable data leading to improvements with measurable impact;
  • Being flexible in response to evolving user needs and leveraging the expertise of our staff to guide decision-making in partnership with user communities.
  • Actively promoting Libraries services and resources to user communities and being transparent about our decisions and accountable for our actions.

Collaboration

We invest in sustained and intentional partnerships to achieve shared goals that increase the impact of education, research, clinical care and the advancement of knowledge.

 

We do this by:

  • Leveraging our campus position as a hub for scholarship and learning that is increasingly collaborative and interdisciplinary;
  • Combining expertise and resources with partners to amplify and extend the impact of the work done at UW;
  • Listening and communicating openly and effectively with each other and our user communities;
  • Approaching our work holistically, balancing individual creativity and agency with an active understanding of the implications of our decisions.

Equity

We aspire to become a truly inclusive and equitable organization. We actively support the University in sustaining diversity, creating inclusive experiences for the UW community, and confronting institutional bias and structural racism.

 

We do this by:

  • Providing equitable services and resources to all people, regardless of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, or national or ethnic origin.
  • Continuously engaging in addressing our personal and organizational biases in order to transform our practices and achieve systemic change.
  • Fostering an inclusive and respectful environment by listening and responding to the needs of our user communities and Libraries staff.

Creativity

We embrace a culture of exploration, experimentation and reflection to improve services, anticipate needs and manage change.

 

We do this by:

  • Creating a culture of openness to alternative solutions and empowering staff to propose new ideas that address shared challenges;
  • Developing robust and respectful feedback loops to ensure ongoing organizational and individual learning;
  • Providing spaces, services, resources and tools that facilitate interactivity and creativity for our organization and our user communities.

Sustainability

We are committed to being outstanding stewards of our human, environmental, physical, digital and financial resources. We engage in holistic decision-making, balancing current needs, resource allocation and long-term aspirations.

 

We do this by:

  • Making our work sustainable by valuing library staff and maintaining a healthy work-life balance;
  • Preserving and conserving resources of cultural value and historical significance to the communities we serve;
  • Aligning our resources and decisions with values, strategic priorities, user needs and institutional mission and goals.