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Viewlets: Animated Instruction on the Internet
by Jane Scales

The Washington State University (WSU) Libraries’ Library Instruction department has recently introduced a series of animated online tutorials constructed with Qarbon’s™ (http://www.qarbon.com/) “Viewlet Builder,” a software package which facilitates the creation of Flash™-based animations using screen captures. These tutorials teach by showing students how to accomplish specific tasks such as:
  • Basic and more sophisticated database searches
  • Filling out forms and registering for library services
  • Applying research concepts in real-life situations
The construction of these online tools was made possible by a WSU-sponsored grant (“Improving Research Skills for the Information Age”) in the Fall of 2003. The grant’s objective was the programmatic revision of the one-credit research course, General Education 300. The instructional viewlet project was one component of this revision. With grant funding, we were able to purchase copies of the Viewlet Builder software and pay student workers to help in the development of resources.

One category of viewlets we created teaches students how to more effectively use library services. Viewlets in this category include:
  • ILLiad Registration (registering for online Interlibrary Loan requests)
  • ILLiad Requests (requesting documents or books not owned by WSU)
  • Using Find-It (accessing full-text resources by using SFX)
  • Find Your Record (viewing and renewing library items checked out)
Other viewlets are more research-oriented and show students how to conduct searches to locate specific types of resources. Research-based viewlets include:
  • Use Proquest to findUse ProQuest to find Newspaper Articles
  • Use ProQuest to find Reviews
  • Use ProQuest to find Scholarly Articles
  • Find an Article by Citation
  • Browsing for Books
After it became clear that not all of our users were comfortable using these new tutorials, we created an introductory viewlet entitled “What is a Viewlet?” This viewlet shows students how to more effectively use these Flash-based tools, specifically how information is presented to them through “posted notes,” text balloons, cursor movement, and screen shots with highlighted or interactive, hyperlinked areas. Students also learn how to navigate the viewlet to back up and review earlier slides, to pause the viewlet, or replay certain portions of the viewlet.

The viewlets have been well-received by both students and faculty at WSU Pullman. We have found that the tutorials save librarians and instructors time which would otherwise be spent demonstrating the same processes repeatedly. During instructional sessions, for example, librarians can point out specific viewlets which will be helpful to students if there is not enough time to go into the details or explanations during class time. Moreover, the viewlets offer our distance students a new, more visual, and experiential way of learning from home. Moreover, the animated tutorials are “patient.” Students can view them repeatedly, review them, start them over, pause them, take notes, and study them at their leisure. To look at these viewlets, point your web browser to: http://www.wsulibs.wsu.edu/usered/viewlets/. Please note, you may need to hit the “refresh” or “renew” button on your browser after the viewlets load to get them to start.

Our future plans include the promotion of these tools so they are more widely used, as well as a grant-sponsored assessment study to measure the effectiveness of these tools during the 2004-2005 academic year. The WSU Library Instruction department has also begun to introduce viewlets as a component of more traditional online tutorials to illustrate short, specific tasks within a larger context. You can view examples of this within the WSU Libraries NetLibrary Tutorial: http://www.wsulibs.wsu.edu/electric/library/trainingmods/netlibrary/

Jane Scales is the Distance Learning Librarian at Washington State University.

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ACRL Washington Newsletter, November 2004, No. 55
© 2004 WA/ACRL