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About Us

The University of Washington Libraries has a long-established and robust assessment program that has delivered critical information about user needs, library and information use, importance, impact and priorities for more than 20 years. This page provides information about assessment program policies, guiding principles, and staff.

The University of Washington Libraries (UW Libraries) has a long-established and robust assessment programme that has delivered critical information about user needs, library

and information use, importance, impact and priorities for more than 20 years.

Policies

Guiding Principles

 

Contact Us

Jackie BelangerJackie Belanger
Director of Assessment & Planning
jeb24@uw.edu

Jackie leads the Libraries assessment program and develops quantitative and qualitative assessments designed to improve Libraries services and resources and to communicate the value of the Libraries to stakeholders. Recent major projects undertaken in collaboration with colleagues and institutional partners include: the 2018 In Library Use Survey; the 2016 Libraries Triennial Survey; a design thinking project to understand the needs of transfer students; and an analysis of Libraries chat reference transcripts to improve research support for faculty and students. She is responsible for the Libraries strategic planning process and works to align Libraries’ data gathering efforts with strategic initiatives. Recent publications include work on critical assessmentassessing student learning outcomes and using assessment management systems.


Maggie FaberMaggie Faber
Assessment & Data Visualization Librarian
faberm@uw.edu

Maggie leads Libraries efforts to analyze and communicate assessment results and related data by developing interactive dashboards and visualizations. Recent projects include creating a suite of dashboards to communicate the qualitative and quantitative results of the 2018 In Library Use Survey, the 2016 Triennial Survey, and numerous space assessments. She also collaborates with Libraries staff to design and implement a variety of assessment projects. Recent publications and presentations include work on critical assessment, using interactive visualizations to analyze space assessment data, and a "Choose Your Own Adventure"-style information literacy tutorial.


Steve Hiller
Special Assistant for Strategic Analysis and Institutional Research
hiller@uw.edu

Steve manages UW Libraries institutional and national reporting efforts. He is responsible for analyzing institutional data and information with potential impact on the Libraries strategy and operations. He assists with the development of Libraries annual budget narratives and leads Libraries data analysis for peer libraries comparisons. He is the co-founder and co-chair of the biennial Library Assessment Conference, and the recipient of the 2018 Library Assessment Career Achievement Award and the 2016 University of Washington David B. Thorud Leadership Award for his contributions to the institution in library assessment.