Satisfaction increased among all three group and was high among research scientists
Frequency of use rose for faculty and graduate students and stayed the same for undergrads
Substantial increase in remote use by faculty and grad students
Top priorities for faculty and grad students are providing online access to
more journal titles and to journal backfiles; maintaining quality of print collection as a priority dropped substantially
While the Libraries remained the most important source of information for faculty
and students, the open Web gained significantly compared to 2001
Satisfaction with specific services is high except for photocopy and printing
Communicating library services and awareness of library liaisons also appear to be issues
Faculty who receive or use federal funding for research appear to be more frequent
users of library resources and rate library resources as more
important than those who don't in the same subject area.
