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SPRING 1992 UNDERGRADUATE STUDENT SURVEY RESULTS
(BASIC FREQUENCIES) Revised 9/13/92 


1A. Primary College/School

College/School

Surveys returned

College School

Surveys Returned

Architecture

2.4% (10)

Health Sciences

7.6%(32)

Arts and Sciences

49.8% (210)

 

 

Fine Arts

3.6% (15)

Nursing

0.5% (2)

Humanities

11.6% (49)

Medicine

2.8% (12)

Social Sciences

17.5% (74)

Dentistry

0.2% (1)

Sciences

16.1% (68)

Pharmacy

3.3% (14)

Business

12.8% (54)

Social Work

0.7% (3)

Education

0.2% (1)

 

 

Forest Resources

0.5% (2)

 

 

Ocean-Fishery Sci

0.2% (1)

Undecided/none given

14.5% (61)

Engineering

12.1% (51)

 

 

 

 

TOTAL

422

 

1B. Class


Senior

27.5%

Junior

24.2%

Soph

26.5%

Frosh

20.3%

Other

1.4%

 

1C. Years at UW

 

>4 years

6.1%

2-3years

24.6%

1-2 years

39.6%

<1 year

29.7%

 

 

2. Have you used the UW Libraries during this academic year

 

Yes

97.4%

No

2.6%

 

3. Why do you use the Libraries? (mark all that apply)

 

Reason

%

Reason

%

Study on own

83.4

Photocopy

68.5

Study with group

41.5

Use audiovisual items

28.9

Course assignments

70.4

Socialize

11.4

Term paper research

69.0

Relax/sleep

31.3

Reserve reading

32.7

Do research for others

6.9

Current magazines/news

22.3

Read current magazine/news

22.3

Borrow material

52.8

 

 

  

5. Account on campus computer network.

Yes

32.9%

No

42.2%

Don’t know

24.8%

 

If yes, which services do you use:

SERVICE

%

SERVICE

%

UW Libraries Online Catalog

25.6

Electronic mail

28.9

Other library catalogs

2.6

Bulletin boards

8.8

UWREFLIB (bib databases)

2.4

Other

3.3

Other campus computing serv

10.2

   

 

 

 

 

  1. Availability of library materials and services

 

Service

Often

Occasionally

Seldom

Able to find needed material

65.3

29.3

5.4

If not available why

 

 

 

Item not owned by Libraries

5.7

27.3

67.0

Item lost, missing, not on shelf

6.2

28.8

65.0

Item checked out

13.2

57.2

29.4

Article missing from book/journal

3.6

11.9

84.5

Assistance available when needed

75.0

22.5

2.5

Place to work available when needed

73.9

21.0

5.1

Photocopy machine available

72.0

25.3

2.7

Library open when needed

78.5

18.5

2.9

 

7. Library services/resources use and evaluation

 

Reference Services

Use

Satisfaction

 

Weekly

Monthly

Quart

Less oft

Very Sat

Satisfied

Not satis

Consult librarian (in person)

3.1

14.0

41.9

18.7

53.9

45.5

0.6

Consult reference material

5.7

26.1

34.8

11.6

40.0

56.9

3.1

Use library guides

2.8

15.2

24.6

15.4

33.9

60.7

5.7

 

Circulation/Access Services

Weekly

Monthly

Quarter

Less Oft

Very Sat

Satisfied

Not Sat

Check-out

7.1

26.3

35.3

11.8

58.5

40.3

1.2

Renew

0.7

9.2

21.1

17.8

52.0

47.1

1.0

Holds/recalls

 

2.6

11.8

22.0

42.9

53.1

4.1

Searches

 

2.6

7.6

15.4

35.8

52.8

11.3

Storage retrieval

 

1.2

5.7

13.7

37.6

57.6

4.7

Use reserve materials

7.6

13.0

27.3

17.3

53.1

41.3

5.5

Interlibrary borrowing

0.7

2.8

4.7

14.3

35.4

58.2

6.3

 

UW Libraries Catalog

 

 

 

 

 

 

 

Online catalog in library

15.4

32.2

27.7

6.4

42.8

46.1

11.1

Online catalog remotely

1.9

3.1

5.2

4.7

31.8

57.6

10.6

Card catalog

1.2

5.2

12.3

10.7

30.4

59.2

10.4

 

Instructional Services

Weekly

Monthly

Quarter

Less Oft

Very Sat

Satisfied

Not Sat

Class instruction

0.2

1.4

6.6

20.1

40.5

52.9

6.6

Library tours

 

0.2

2.6

13.0

41.2

52.9

5.9

Database instruction

 

0.7

2.8

9.0

44.2

48.1

7.7

 

Computerized databases

 

 

 

 

 

 

 

Receive help in searching

1.4

4.7

12.6

12.3

56.6

38.8

4.7

Search databases on your own

3.1

12.3

14.7

7.8

52.5

43.0

4.4

Librarian searches for you

1.2

3.1

8.3

9.5

54.5

39.8

5.7

 

8. Referral from one library to another to locate materials

 

Yes

61.0%

No

39.0%

 

If yes, did you follow up?

  

Yes

91.0%

No

9.0%

 

9. Top Five Priorities for Libraries during Next Decade

 

PRIORITY

%

PRIORITY

%

Build Collections

52.1

Preserve library materials

30.6

Add computerized databases

54.7

Improve stack maintenance

21.8

Improve online catalog

62.8

Provide more study carrells

24.4

Increase reference hours

20.4

Consolidate library units

15.9

Provide more group study rooms

36.0

Expand library hours

47.2

Provide more instruction

26.1

Increase reference hours

2.04

 

10. Overall Satisfaction Level

 

Very satisfied

40.0%

Satisfied

57.8%

Not Satisfied

2.2%

 

11. Library Unit Use and Evaluation>

 

UNIT

USE %

SATISFACTION %

Suzzallo-Allen units

Weekly

Monthly

Quarterly

Total

Very sat

Satisfied

Not Sat

Circulation

10.7

15.6

20.4

46.7

53.1

43.8

3.1

Curriculum-Child Lit

0.5

0.7

0.5

1.7

28.6

71.4

 

Government Pubs

0.5

0.9

6.4

7.8

60.0

30.0

10.0

Information Desk

1.4

4.0

7.8

13.3

57.6

39.0

3.4

International Studies

0.5

0.2

0.2

0.9

75.0

25.0

 

Main collection

5.7

10.2

10.7

26.5

53.2

44.1

2.7

Manuscripts/Archives

   

1.2

1.2

66.7

33.3

 

Map Collection

 

1.2

3.1

4.3

55.0

40.0

5.0

Microform/Newspaper

2.1

3.3

12.3

17.8

51.5

41.2

7.4

Natural Sciences

2.8

3.8

5.2

11.8

44.9

53.1

2.0

Periodicals

2.8

10.7

14.7

28.2

49.6

40.5

9.9

Reference

1.4

6.2

9.0

16.7

62.0

36.6

1.4

Special Collections

0.2

1.2

2.4

3.8

50.0

50.0

 

 

OTHER UNITS

USE %

SATISFACTION %

 

Weekly

Monthly

Quarterly

Total

Very Sat

Satisfied

Not Sat

Architecture-Urban Pl

1.2

0.7

2.4

4.3

26.3

47.4

26.3

Art

1.9

1.9

2.6

6.4

48.1

37.0

14.8

Business Admin

4.3

4.0

3.3

12.3

38.5

55.8

5.8

Chemistry

1.2

1.7

4.3

7.1

53.3

43.3

3.3

Drama

0.7

0.9

1.2

2.8

40.0

50.0

10.0

East Asia

0.5

1.7

1.2

3.3

28.6

64.3

7.1

Engineering

4.3

4.0

3.3

11.6

50.0

47.9

2.1

Fisheries-Ocean

   

1.7

1.7

57.1

42.9

 

Forest Resources

0.5

0.5

0.7

1.7

50.0

33.3

16.7

Friday Harbor

           

 

Geography

0.2

0.2

 

0.4

33.3

66.7

 

Health Sciences

3.3

3.3

4.0

10.7

71.1

24.4

4.4

KK Sherwood

   

0.2

0.2

 

100.0

 

Law

0.5

0.2

0.7

1.4

66.7

16.7

16.7

Mathematics Research

 

0.7

1.2

1.9

37.5

50.0

12.5

Music

1.4

0.2

2.4

4.0

66.7

16.7

16.7

Music Listening Cent

1.7

0.7

0.7

3.1

15.4

76.9

7.7

Philosophy

0.5

0.5

0.5

1.4

60.0

40.0

 

Physics-Astronomy

 

0.7

0.9

1.7

42.9

57.1

 

Political Science

0.7

2.6

2.4

5.7

50.0

50.0

 

Social Work

0.7

0.2

2.1

3.1

41.7

50.0

8.3

Undergraduate

24.6

21.8

20.9

67.3

41.2

54.6

4.2

Undergraduate Media

7.6

5.9

10.2

23.7

52.6

43.3

4.1