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Interlibrary Loan Request Status Information

Explanation of Interlibrary Loan Request Statuses

The Interlibrary Loan database uses various statuses to track Interlibrary Loan requests. These statuses, listed below, may be used to pinpoint the exact location of any given item at any given time. Please note that these statuses reflect the actions of the requesting customer as well as those of the Interlibrary Loan staff.

Status:

Explanation:

Awaiting ALA Processing

This item is being requested as an ALA (American Library Association) request and sent via fax, email, or mail to a potential lender.

Awaiting Copyright Clearance

This article request has been submitted by the customer and it is awaiting processing by Interlibrary Loan staff.

Awaiting Customer Contact

This requested item has arrived and has been processed by Interlibrary Loan staff, but we have not yet contacted the customer to inform him/her that the item has arrived.

Awaiting Doc Del Stacks Searching

This requested item is in Document Delivery processing by Interlibrary Loan staff.

Awaiting Post Receipt Processing

This requested item has arrived, but has not yet been processed by Interlibrary Loan staff.

Awaiting Request Processing

This requested item has been submitted by the customer and has gone through the copyright clearance process, if necessary. It is now ready to be searched and requested from potential lenders.

Awaiting Unfilled Processing

This request has not been shipped from the first set of libraries asked but we will send the request to the next set of owning libraries. We will contact you when the item arrives, if we cannot meet your deadline or if we cannot find anyone willing to loan this request.

Cancelled By Customer

The customer has cancelled this request and no longer requires the requested item.

Cancelled By Interlibrary Loan Staff

This request has been cancelled by Interlibrary Loan staff. The reason for this cancellation may be found in your Interlibrary Loan account by clicking on the "View/Resubmit Cancelled Requests" button and looking at the detailed information for the cancelled item.

Note: If one of your requests is cancelled by Interlibrary Loan staff, we immediately send you an e-mail message explaining why the item was cancelled.

Circulating - 1 Week
Circulating - 3 Weeks
Circulating - 6 Weeks

The requested item has arrived, been processed by Interlibrary Loan staff and is being delivered to the pickup location selected by the customer. All materials with this status will appear in your UW Library account and will continue in this status until they have been returned to the lending library. No Renewals are permitted for these items.

Circulating - CRL

The requested item has arrived, been processed by Interlibrary Loan staff and is being delivered to the pickup location selected by the customer. All materials with this status will appear in your UW Library account and will continue in this status until they have been returned to the lending library. Renewals are allowed until the lending library recalls the material.

Circulating - Library Use Only

The requested item has arrived and has been processed by Interlibrary Loan staff. The lender has limited the use to Library Use Only. The dates listed in your UW Library account are not correct. Please refer to the email sent directly by Interlibrary Loan staff for due date and pick up location information.

Circulating - Special Collections Only

The requested item has arrived and has been processed by Interlibrary Loan staff. The lender has limited the use to Library Use Only within the Special Collections unit at Suzzallo. Please refer to the email sent directly by Interlibrary Loan staff for due date information.

Customer Notified via E-Mail

The requested item has arrived and is being processed by Interlibrary Loan staff. The customer will be notified via e-mail when the item is ready for pickup.

Delivered to Web

The requested article has arrived, has been processed by Interlibrary Loan staff, and has been posted to the customer's personal Interlibrary Loan account page. It may be viewed by clicking on the button labeled "View/Download Electronically Received Articles".

Extensive searching

Interlibrary Loan staff is searching for the requested item using a variety of databases and indexes. A request will be placed when the item has been verified and located.

In DD Stacks Searching

The requested item is available in the UW Libraries and ILL staff are in the process of retrieving and copying it. You should receive an email within 24-48 hours when the item has been posted to your account.

In Print Queue

The requested item has arrived and has been partially processed by Interlibrary Loan staff. It is currently awaiting the printing of its identification label.

Recalled from Customer

The borrowed material needs to be returned to the lending library ASAP. Interlibrary Loan has recalled it from the borrower. Fines may be accruing on this loan.

Received Partial/Incorrect Item

An item was received that either does not match the item that was requested or is incomplete. Interlibrary Loan staff will determine the quickest means to correct this.

Request Finished

The entire request process has been completed successfully.

Note: Cancelled requests are not at "Request Finished" status and thus do not display under "View Request History". Cancelled requests may be found under the "View/Resubmit Cancelled Requests" button.

Request Held Until [date]

This status is used to hold a request for later processing. This is often used when there is only one potential supplier and they have notified us that they cannot fill the request until after that date.

Request In Processing

This request is being processed at this moment.

Request Sent

This request has been placed with potential suppliers and Interlibrary Loan is waiting for the item to be shipped by a lender.