For further questions about usability testing within the UW libraries please contact us at libuse@u.washington.edu

• Guide to planning and conducting usability tests
• Guide on moderating focus groups

• Useit.com: Jacob Nielson's Usability website
• Card Sorting guide by Boxes and Arrows
• Observation methods and tips for usability testing
• Seven Common Usability Testing Mistakes
• Remote Evaluation Methods By Hartson, Rex
• Survey Design, Questionnaire Design Tips By Creative Research Systems

• Krug, Steve. Don't Make Me Think! A Common Sense Approach to Web Usability. Berkeley, Calif: New Riders Pub, 2006. [Check Library holdings]
• Nielsen, Jakob. Designing Web Usability. Indianapolis, Ind: New Riders, 2000. [Check Library holdings]
• Nielsen, Jakob, and Marie Tahir. Homepage Usability 50 Websites Deconstructed. [Indianapolis, IN]: New Riders, 2002. [Check Library holdings]
• Nielsen, Jakob, and Hoa Loranger. Prioritizing Web Usability. Berkeley, Calif: New Riders, 2006. [Check Library holdings]
• Kuniavsky, Mike. Observing the User Experience A Practitioner's Guide to User Research. Morgan Kaufmann series in interactive technologies. San Francisco, CA: Morgan Kaufmann Publishers, 2003. [Check Library holdings]
• Davidsen, Susanna, and Everyl Yankee. Web Site Design with the Patron in Mind A Step-by-Step Guide for Libraries. Chicago: American Library Association, 2004. [Check Library holdings]
• Dumas, Joseph S., and Janice Redish. A Practical Guide to Usability Testing. Exeter, England: Intellect Books, 1999. [Check Library holdings]
• Brinck, Tom, Darren Gergle, and Scott D. Wood. Designing Web Sites That Work Usability for the Web. San Francisco: Morgan Kaufmann Publishers, 2002. [Check Library holdings]
• Campbell, Nicole. Usability Assessment of Library-Related Web Sites Methods and Case Studies. Chicago, Ill: LITA, a division of the American Library Association, 2001. [Check Library holdings]
• List of recommended books from the useit.com site