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Health Sciences Library Learning Commons and Systems Specialist

Posted July 17, 2018. Closes July 31, 2018.


Health Sciences Library (HSL) Learning Commons

Job Title:

HSL Commons & Systems  Student Specialist

Date Posted:

July 17, 2018

Closing Date:

July 31, 2018

Number Available:



$15.60 per hour

Starting date: To be negotiated


10-19.5  hours per week.

Monday - Friday 8am - 5pm, specific schedule to be determined.


  • Monitor and respond to Help Desk tickets for computing assistance for more than 200 public, lab, and staff computers.
  • Install hardware, software, and repair/replace computer components.
  • Deploy images on public machines and repair / reimage staff machines as needed.
  • Configure and troubleshoot various Windows applications.
  • Assist HSL Systems and Commons with projects, as needed.
  • Other duties as assigned.

Required Qualifications:

  • Computer hardware knowledge and troubleshooting skills.
  • Proficient with Windows OS versions 7 and 10, and Mac OS X.
  • Proficient in MS Office productivity applications (Office 2013 and/or 2016 preferred).
  • Ability to understand and explain complex computing issues and procedures in writing and in person.
  • Demonstrated commitment to customer service.
  • Candidate must be self-motivated with a desire to learn and contribute.
  • Must be able to multitask and work independently with minimal supervision.
  • Ability to lift/move 40 lbs.

Desired Qualifications:

  • Experience with PowerShell.
  • Experience with Windows deployment tools such as Deployment Image Servicing and Management (DISM), Sysprep and Windows PE.
  • Macintosh support experience including software installation, troubleshooting, imaging, and deployment.

Application Process:

  1. Prepare the following supplemental materials. A single PDF or Microsoft Word file is preferred.
    • Resumé
    • Cover letter
  2. Activate UW G Suite for your NetID if you have not already done so.
  3. Log in to the Google forms site with your UW NetID account to fill out an application form and upload your resumé.

Selected applicants will be contacted for an interview.

For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
Erik Dahl