User Experience (UX) and Web Assistant

Posted November 6, 2023. Closes November 26, 2023.


Information Technology Services & Digital Strategies

Job Title:

User Experience (UX) and Web Assistant

Date Posted:

November 6, 2023

Closing Date:

November 26, 2023

Start Date: January

Number Available:



$20.57 per hour


12 - 19.5 hours Monday - Friday; flexible schedule, hybrid work may be available


This position provides support for the Libraries' website, online resources, and user experience needs. Specific duties may include:

  • Working with Libraries staff and others to determine the appropriate methods for evaluation of the Libraries' websites and services
  • Planning, scheduling, and implementing UX evaluation sessions, including designing test scenarios; writing reports of evaluation findings and making design recommendations as needed
  • Conducting user research and producing reports or design artifacts (e.g., personas, journey maps) to help other staff understand user needs
  • Writing reports/presenting evaluation findings and making design recommendations
  • Evaluating online resources for accessibility
  • Updating Libraries website content
  • Evaluating features and systems releases for library resources
  • Other duties as assigned

Some training will be provided.

    Required Qualifications:

    • Ability to manage projects independently
    • Willingness to learn new skills
    • Knowledge of and some experience in the user-centered design process and usability methods like heuristic evaluation, user testing, focus groups, and contextual inquiry.
    • Experience with designing graphics and mockups

    Desired Qualifications:

    • Experience using Figma or other design tools
    • Experience with creating prototypes and web pages
    • Knowledge of evaluating systems features and releases
    • Knowledge of web accessibility and WCAG 2.1 guidelines and/or experience with accessibility testing
    • Knowledge of front-end technologies including HTML, CSS and javascript
      Other Job Details:

      Additional materials (project examples, portfolio, etc.) can be provided as well but are not required.

      Application Process:

      1. Prepare the following supplemental materials. A single PDF or Microsoft Word file is preferred.
        • Cover letter
        • Resumé
      2. The application is completed via Microsoft Forms with your student NetID.
      3. Log in to the forms site with your UW NetID account to fill out an application form and upload your cover letter and resumé.

      Selected applicants will be contacted for an interview.

      For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:

      Erik Dahl