Web and User Experience Assistant

Posted September 9, 2019. Closes September 22, 2019.


Information Technology Services & Digital Strategies

Job Title:

Web and User Experience Assistant

Date Posted:

September 9, 2019

Closing Date:

September 22, 2019

Number Available:



$16.15 per hour


12 - 19 hours per week; schedule to be arranged


This position provides support for the Libraries' website, online resources, and user experience needs. Specific duties may include:

  • Working with Libraries staff and others to determine the appropriate methods for evaluation of the Libraries' websites and services
  • Planning, scheduling, and implementing UX evaluation sessions,including designing test scenarios; writing reports of evaluation findings and making design recommendations as needed
  • Conducting user research and producing reports or design artifacts (e.g., personas, journey maps) to help other staff understand user needs
  • Evaluating online resources for accessibility Updating Libraries website content
  • Evaluating features and systems releases for library resources
  • Other duties as assigned

    Required Qualifications:

    • Knowledge of front-end technologies including HTML, CSS and javascript
    • Ability to manage projects independently
    • Excellent oral and written communication skills
    • Willingness to learn new skills

    Desired Qualifications:

    • Familiarity with UW Libraries websites and services
    • Knowledge of the user-centered design process and usability methods like heuristic evaluation, user testing, focus groups, contextual inquiry.
    • Experience conducting usability tests (especially with Morae software), focus groups or other usability methods
    • Experience creating prototypes, mockups, and web pages
    • Experience in evaluating systems features and releases
    • Knowledge of web accessibility and WCAG 2.1 guidelines and/or experience with accessibility testing
    • Enrollment in the MLIS program at the UW Information School or the HCDE programs at the UW College of Engineering (as of Sept. 2019)
    Other Job Details:

    Some training will be provided.

    Application Process:

    1. Prepare the following supplemental materials. A single PDF or Microsoft Word file is preferred.
      • Cover letter
      • Resumé
    2. Activate UW G Suite for your NetID if you have not already done so.
    3. Log in to the Google forms site with your UW NetID account to fill out an application form and upload your cover letter and resumé.

    Selected applicants will be contacted for an interview.

    For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
    Erik Dahl