Research & Learning Services Specialist

Posted October 14, 2020. Closes October 22, 2020.


Odegaard Undergraduate Library or Suzzallo & Allen Libraries Reference & Research Services

Job Title:

Research & Learning Services Specialist

Date Posted:

October 14, 2020

Closing Date:

October 22, 2020

Number Available:



$16.54 per hour.


Up to 19.5 hours per week.

Schedule to be determined.


  • Provides information and research help service in the Odegaard Undergraduate Library (OUGL) or the Suzzallo and Allen Libraries, which may include evenings, weekends, and some university holidays.
  • Under the direction of librarians in OUGL and Suzzallo and Allen, provides library research sessions to students in pre-major undergraduate courses, including the Expository Writing Program.
  • Assists supervisors in coordinating research and learning services and projects, including scheduling library workshops and creating online research guides and course-integrated learning management system content.
  • Participates in the Libraries’ chat and email help services.
  • Participates in the Research and Learning Services graduate student learning community; attends all required training sessions and completes training assignments.
  • Under the direction of librarians in OUGL and Suzzallo and Allen, completes or contributes to other projects or Libraries committees and teams as assigned. Special projects may include, but are not limited to:
    • Contributing to programming and outreach support for the University Libraries, including initiatives such as the First Year Interest Groups, Dawg Daze, new student orientations and resource fairs.
    • Contributing to University Libraries data collection and analysis.
    • Creating online tutorials on various research, resource and information literacy topics.
    • Creating and/or updating online research guides.
    • Supporting collection development activities of subject librarians.
    • Marketing and social media support for the University Libraries.

Required Qualifications:

  • Bachelor's degree.
  • Current enrollment in a graduate program at the the University of Washington (as of September 2019).
  • Evidence of excellent communication, listening, and interpersonal skills.
  • Strong public service orientation.
  • Experience with or interest in public speaking (for example, classroom presentations).
  • Ability to juggle projects, set priorities, and work with minimal supervision.
  • Availability to work some evenings and/or weekends and some University holidays.

Desired Qualifications:

  • Enrollment in the MLIS program at the UW Information School (as of September 2020).
  • Interest in exploring academic librarianship.
  • Experience with and/or demonstrated commitment to working with diverse users.
  • Experience providing library service, or equivalent customer service, particularly in an online environment requiring remote support.
  • Experience and/or demonstrated interest in marketing and outreach and facility with social media as an outreach and marketing tool.
  • Familiarity with some of the online tools necessary to support remote learning (e.g., Canvas, Zoom/MS Teams, Google Drive/OneDrive, video and/or audio recording and editing).
    Other Job Details:

    Eligibility: Students enrolled in a graduate program at the UW. (Preferred: students enrolled in the MLIS program in the UW Information School).

    A typical work week includes a mix of set service desk hours, classroom instruction upon request, and project work.The ideal candidates would have a degree of schedule flexibility in order to accommodate this mix. Please indicate your available hours in the application.

    Application Process:

    1. Prepare the following supplemental materials. A single PDF or Microsoft Word file is preferred.
      • Resumé
      • One- Page Cover letter
      • Names and contact information for three references
    2. Activate UW G Suite for your NetID if you have not already done so.
    3. Log in to the Google forms site with your UW NetID account to fill out an application form and upload your resumé.

    Selected applicants will be contacted for an interview.

    For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:
    Erik Dahl