ITS Systems Student Assistant

Posted January 07, 2020. Closes January 20, 2020.


Information Technology Services

Job Title:

ITS Systems Student Assistant

Date Posted:

January 07, 2020

Closing Date:

January 20, 2020


$16.54 per hour.


Part time/full time summer.

Academic year: 10-19.5 hours per week; Monday-Friday, 8 a.m.-5 p.m.


  • Monitor and respond to Help Desk tickets for computing assistance for more than 900 public and staff computers.
  • Deploy/Install ITS-supported hardware and repair/replace computer components.
  • Deploy images on public machines and reimage staff machines as needed.
  • Configure and troubleshoot various Windows applications.
  • Assist ITS Program Operations Specialist with projects and hardware deployments, as needed.

Required Qualifications:

  • Computer hardware knowledge and troubleshooting skills
  • Proficient with Windows OS versions 7, 8/8.1, and 10.
  • Proficient in MS Office productivity applications (Office 2016 and/or 365 preferred)
  • Demonstrated commitment to customer service
  • Ability to lift/move 40 lbs
  • Excellent oral/written communication skills
  • Must be able to multitask and work independently with minimal supervision

Desired Qualifications:

    • Experience with PowerShell
    • Experience with Windows deployment tools such as Deployment Image Servicing and Management (DISM), Sysprep, Windows PE, and Microsoft Deployment Toolkit (MDT)

      Application Process:

      1. Prepare the following supplemental materials. A single PDF or Microsoft Word file is preferred.
        • Resumé
        • Cover Letter
      2. Activate UW G Suite for your NetID if you have not already done so.
      3. Log in to the Google forms site with your UW NetID account to fill out an application form and upload your resumé.

      Selected applicants will be contacted for an interview.

      For additional information or questions regarding student job opportunities, or for assistance with the application process, please contact the Student Employment Coordinator, UW Libraries:

      Erik Dahl