Known Issues and Bugs

A list of known issues and bugs with Libraries resources and systems.

UW Libraries Search

Issues with opening search results in a new tab

Currently, when right-clicking a search item into a new tab this will cause the search page to reload and start back at the top.

We are aware of this issue and it has been reported to our vendor. This issue does not impact access to items.

Reported: September 17, 2019

 

Request buttons not showing

First make sure you are logged in -- if you are not logged in you will not see any request buttons.

If you still do not see any request buttons, try refreshing your browser -- you may need to refresh multiple times.
Screenshot of missing request buttonScreenshot of request button
Reported: September 20, 2017

 

What is this banner? - Refresh / request buttons

Screenshot of banner prompting you to refresh

This banner has been added to assist with the missing request button issue. It will display until you click the refresh button. Make sure to click refresh to see the full requesting options. This banner will only display after you have initially logged in to UW Libraries Search.
Reported: March 23, 2018

 

Display issues

We recommend using up-to-date versions of Firefox or Google Chrome browsers when accessing UW Libraries Search.
Reported: September 20, 2017